Processing of Personal Data

In accordance with the provisions of Law 15/1999, of December 13, on the Protection of Personal Data, the user accepts that the personal data provided at the time of their reservation be incorporated into a file owned by @@empresa@@ , hereinafter the company , with @@cif@@ and registered office at @@direccion@@ , for the management of the reservation system, the processing of your request, the control and management of the relationship with the users of the website that processes reservations, as well as to carry out statistical studies of the users registered on the aforementioned website that allow designing improvements in the services provided. All fields of the forms marked as mandatory must necessarily be completed for the correct processing of your requests. The personal data you provide will only be communicated to third parties in compliance with legal obligations or with your prior consent. The user expressly consents that the bank details provided are used to address possible penalties for cancellations or no-shows established in the rate conditions. The processing of your reservations necessarily implies the aforementioned processing, so the process cannot be carried out in the event of opposition to it. You may, at any time, exercise your rights of access, rectification, cancellation or opposition as indicated below.

Veracity of the data

The user will be responsible, in any case, for the veracity of the data provided, with the company reserving the right to exclude from the registered services any user who has provided false data, without prejudice to other actions that may be applicable by law. Likewise, the user must be duly authorized to provide data from third parties. Only if they have the consent of future hotel guests, the user may enter their names and surnames in the Room Distribution section. Such information, which will allow the chosen Hotel to provide better service to its guests, is optional, so its submission by the user implies, under their exclusive responsibility, the assumption of the duty to inform those of the content of our Privacy Policy. Privacy prior to offering personal information.

Data processing in navigation

In accordance with the obligation provided for in art. 22.2 of Law 34/2002, of July 11, on information society services and electronic commerce, you are informed that the company uses cookies. A cookie is a fragment of text information that websites transfer to the hard drive of the computers that connect to them. We use session cookies to identify the user and maintain their identification status. Session cookies are automatically deleted from your hard drive when your session ends. We also use cookies to collect anonymous and aggregate statistics that allow us to analyze how users use our website, in order to improve it. Only the following information is obtained and retained about visitors to our website:

• a) The provider's domain name (PSI) and/or IP address that gives them access to the network. For example, a user of the xxx provider will only be identified with the domain xxx.es and/or the IP address. In this way we can compile statistics about the countries and servers that visit our website most often.
• b) The date and time of access to our website. This allows us to find out the busiest hours, and make the necessary adjustments to avoid saturation problems during our peak hours.
• c) The internet address from which the link that directs to our website originated. Thanks to this data, we can know the effectiveness of the different banners and links that point to our server, in order to promote those that offer the best results.
• d) The number of daily visitors to each section. This allows us to know the most successful areas and increase and improve their content, so that users obtain a more satisfactory result.

It will allow us to obtain the following information:

• a) The date and time of the last time the user visited our website.
• b) The design of content that the user chose when visiting our website.
• c) Security elements involved in controlling access to restricted areas.

Although the information obtained is, in principle, completely anonymous, in accordance with Report 327/2003 of the Spanish Data Protection Agency, users are informed that the aforementioned data will be incorporated into a personal data file. of the company for the purposes detailed above, and the user may exercise their rights of access, rectification, cancellation and opposition as indicated below.

We also use the Google Adwords remarketing tool. This tool allows you to publish on the Google Adwords Content Network (more details about the Google Content Network here: https://support.google.com/adwords/answer/2404190), ads based on previous visits of users to our Web. To do this, some of the pages on our website include a code called “remarketing tag”. These tags allow you to read and configure your browser's cookies in order to determine the specific type of advertisement that will be shown to the user, based on elements related to their visit to our website, such as, for example, the chosen navigation circuit, the specific pages visited or the actions that have been carried out on them. The remarketing lists created in this way are saved in a database on Google servers, where all cookie IDs associated with each list or interest category are stored. The information obtained only allows the identification of a specific browser, and Google cannot identify the specific user solely with this information (more information about the Remarketing tool at the following link: https://www.google.es/adwords)

Regarding the company , this information can only be associated with a specific user if said user is identified on the website, for example by having completed a reservation process. In this case, the data thus obtained will be communicated to the company for the purposes of commercial prospecting and segmentation of website users to design commercial campaigns according to the interest shown during navigation, incorporating the data into a file of the aforementioned entity. for the stated purposes. To oppose the processing and communication mentioned above, the user has the possibility of disabling cookies, as indicated below:

The user has the option of not receiving cookies or of being informed about their setting by configuring their browser for this purpose. However, if you deactivate cookies, you may not be able to use all the website's features. Regarding remarketing cookies, the user can disable the use of Google cookies by visiting the Google advertising opt-out page. You can also disable DoubleClick cookies by visiting the DoubleClick opt-out page. To opt out of the use of third-party cookies, users can also visit the NAI Network Advertising Initiative opt-out page. At any time the user may exercise their rights of access, rectification, cancellation and opposition as indicated below.

File for advertising purposes

If the user wants to receive information about promotions from the company, they can authorize the transfer of their data for such purposes by simply accepting these Reservation Conditions. If, on the other hand, you do not wish to receive information in this regard, you must expressly click the exclusion box. Only when there is consent to do so, the personal data necessary for communication will be transferred to Paraty Hoteles SL and will serve to keep you informed, either by email or by any other means, of news, products and services related to the company and Paraty SL. From this moment you are informed that, if you have expressed that this is your wish, your personal data will be incorporated into a file with personal data for which the company is responsible, and the user may access, cancel, rectify their data or oppose its processing by writing to the company as indicated below.

Rights

The rights of access, rectification, cancellation and opposition may be exercised in writing accompanied by a copy of your ID addressed to the person responsible for the corresponding file at the address indicated below:

- Paraty Hotels SL | Jaen Street 9 | Galia 212 Building, Office 11 | CP 29004 (Malaga)

- @@empresa@@ | CIF @@cif@@ | @@direccion@@

Hotel liability

Access to the page does not in any case imply the existence of a commercial relationship between the user and the company . The portal only provides information about vacant hotel places at the time of requesting the aforementioned information, so if you make the reservation online, you are contracting directly with the hotel and not with the portal. The printed version of the reservation made serves as a locator when you go to the hotel.

The reservation of hotel nights on this website implies the client's adhesion and acceptance of each and every one of the general conditions set out here.

By accepting the following clauses, you declare and accept:

• 1) Be of legal age and have full capacity to make the reservation, stating that you understand and comprehend all the conditions found on the website.
• 2) That the data provided when making the online reservation are true, complete and concise.
• 3) Only those pages that appear within the web map are included in the website.
• 4) That access to this website is the responsibility of the user
• 5) That once the reservation has been made, the electronic document in which it was formalized will be archived; you will be able to access it at any time.
• 6) That confirms the reservation made, that is, the indicated dates, the number of rooms, people and the chosen Hotel.
• 7) The conditions and price of the reservation made are those expressly determined in the rate conditions expressly included on the page where you make the reservation.
• 8) Regarding the relationship with the portal, it gives you the possibility of reserving rooms at the chosen hotel through its website, but it does not offer any type of hotel service under your responsibility.
• 9) That your card details are collected for the purpose of guaranteeing the reservation. Payment will be made in cash at the chosen Hotel and only in the case of cancellations or no-shows (no shows), the reservation will be canceled and the charge established in the rate conditions will be charged.
• 10) Offers will only be valid for as long as they remain accessible to the recipients of the service.

Prices

The prices indicated are Retail Prices, VAT included.

The price includes: Price per night based on the type of room and board selected, except for hotels where the inclusion of other services is specifically indicated.

The price does not include: Any service not specified in addition to extras such as transfers, tips, telephone calls, laundry services, minibar, parking, etc...

Time of entry (check-in) and exit (check-out): As a general rule and unless otherwise expressly agreed with the establishment, the rooms may be used from 2 p.m. on the day of arrival and must be free at 12 noon on the day of departure.

Passports and visas

All travelers, without exception (including children), must carry their corresponding personal and family documentation in order, whether passport or ID, according to current legislation. It will be at their expense when travel requires obtaining visas, passports, vaccination certificates, etc. Minors under 18 years of age must carry written permission signed by their parents or guardians, in anticipation that it may be requested by any authority. If the granting of visas is rejected by any authority, due to the user's particular reasons, or entry into the country is denied due to lack of the required requirements, or due to a defect in the required documentation, or for not being a bearer of the Likewise, the hotel declines all responsibility for events of this nature, and any expenses incurred will be the responsibility of the consumer, applying in these circumstances the conditions and rules established for the case of no-show.